Shipping Policy

Cut-off Dates for Christmas 2019 Delivery

Tuesday  17 December Standard UK Shipping
Thursday  19 December Tracked UK Shipping
Friday 6 December Africa, Asia, Caribbean, Central and
South America, Far and Middle East
Monday 09 December Cyprus, Malta
Tuesday 10 December Eastern Europe (except Czech Republic,
Poland and Slovakia)
Wednesday 11 December Australia, Greece, New Zealand and
Thursday 12 December Canada, Czech Republic, Finland,
Italy, Poland, Sweden, USA
Thursday 12 December Austria, Denmark, Germany, Iceland,
Netherlands, Norway, Portugal, Slovakia,
Spain, Switzerland
Tuesday 17 December Belgium, France, Ireland, Luxembourg

Shipment Processing Time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days, so please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


Domestic Shipping Policy (UK)

  • Standard Shipping – Any order up to 309g will be sent out via Royal Mail standard delivery.
  • Tracked – Any order over 310g will be sent via Royal Mail Tracked delivery.
  • Free shipping over £50 – Any order over £50 will receive free Royal Mail Tracked delivery.


International Shipping Policy

  • Standard Shipping - Will be sent out via Royal Mail Standard delivery.
  • Tracked Shipping - Will be sent via Royal Mail International Tracked Parcel Service.
  • Free Tracked Shipping over £200 – Any International order over the value of £200 will be shipped for free via Royal Mail International Tracked Parcel Service.


Please note: To ensure prompt and safe delivery, we strongly advise choosing the tracked option at check out.